Office Machine Repairman RESUME WORDING

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Category: The Daily Blog

This client owns his own business, but you’d never know it by reading this job description! Many potential employers are intimated by and/or reluctant to hire someone who runs their own business – they may feel there will be a conflict of interest, that the worker will want their job, and/or question why, if their business is so successful, do they want to leave it? The point of a resume is to get an interview. Explaining why you want to work with/for someone else vs. securing your own accounts can happen during the interview. No reason to raise flags prior to that!

OFFICE EQUIPMENT REPAIR SERVICE Jamaica, New York
Service Manager & Network Specialist 2005-present
As a client-focused, solution-savvy Service Manager and Network Specialist for this company’s accounts throughout New York City, ultimately responsible providing leadership, cutting-edge initiatives, strategically-mapped directives, and creative solutions as challenges arise for a team of Technicians assigned to repair office equipment and/or install, network, test, and service document management and scanning software on client networks and desktops. Install drivers, IP/server/email addresses, and all network connections to ensure continuity and compatibility across the system at each account. Network printers, copiers, fax machines, and scanners and any/all other multifunction networking devices with client PCs and MACs. Effectively set up end users at the desktop level. Troubleshoot and repair high-tech, digital copiers, fax machines, printers, and other related office equipment at customer accounts. Serve as the “go to” person; highly-respected by both colleagues and clients for consistently demonstrating technical expertise, excellent communication skills, and an ability to assess, meet, and exceed client/user needs and expectations. By providing outstanding technical service at each site, effectively maximize profitability, minimize equipment downtime, increase product utilization, and ensure the company’s integrity at all accounts.

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